Total cover for your managed server solution
Managed server solutions with total cover in place are guaranteed to give you complete peace of mind.
There are 5 advanced set up options when setting up total cover on your server, these include - advanced daily backup, managed Cisco Pix 515e firewall, server maintenance, server monitoring and SLA.
Advanced daily back up
Advanced daily back up means that all your business-critical data is backed up right up to the moment catastrophe strikes. Back up to the networks are carried out when the servers are quiet usually between midnight and 2am, this is to avoid any unnecessary disruption to your business.
Total cover option offers 10GB of secure storage space as standard and free recovery of data in the event of total loss. Veritas backup exec is used to backup Windows and NetVault for Linux.
Managed Cisco Pix 515e firewall
Your managed server requires the full support of an effective firewall solution. This provides defence against outside and inside attack, your network will remain locked at all times, 24 hours a day, 7 days a week. The Cisco PIX 515e is a modular, purpose-built security appliance that delivers enterprise-class security for small to medium-sized business networks.
The managed firewall is perfect for companies that do not have the skills or internal resources to manage and monitor their own Internet security. All configuration, maintenance and monitoring is carried out by your host, so all you have to do is focus on your core business.
Server maintenance
Server maintenance ensures that all the latest patches are installed on your managed server as they are released, thus maximising the security framework surrounding your network. It's a total peace-of-mind solution.
If you don't keep up to date with the latest security patches you risk jeopardising the integrity of your network. Patches are set up to ensure updates are installed correctly and without problems. Once a patch has been installed, the server may then have to be rebooted, customer are contacted regarding the timing of the reboot to ensure this causes minimum amount of downtime and inconvenience.
Multiple server monitoring
To maintain a successful online presence it's vital that you are aware how effectively your server is operating. Total cover for your managed server means full service monitoring to check connectivity and prevent problems before they even occur.
Server monitoring covers all 6 of the following aspects of your managed server every 15 minutes to prevent against false positives, in 3 locations:
- FTP
- HTTP
- PING
- POP3
- SMTP
SLA
The Service Level Agreement offers exceptional guarantees and cover for your managed server including:
- 99.99% service level guarantee
- Rapid response promise
- 15 minute guarantee
- 24/7 reboot guarantee
- Bandwidth Insurance
- Hardware, parts warranty and replacement
- Warranty parts and labour
